As T2RLEngage approaches, all eyes are on innovations within Offer-Order-Settle-Deliver (OOSD) framework. With a series of workshops and panel sessions planned, Ink Innovation is poised to redefine the boundaries of Delivery. Here’s what your airline team members can expect joining us in London on September 23-25, 2024.
Exploring retailing within Delivery
A key highlight of our participation is the "Retailing within Delivery" workshop. This session, exclusively for airline executives and transformation leaders, promises a deep dive into the intersection of retailing and delivery. The workshop will explore how airlines can integrate retailing opportunities within the delivery phase of OOSD.
Participants will learn about simplifying retailing processes, integrating ground operations, and expanding product catalogues. With Ink’s experts like Shawn Richards, Victor Alzate, and Ben Waymark leading the discussion, attendees will gain insights into the future of retailing in the aviation sector. This workshop addresses the current gaps in the Delivery framework and offers strategies to leverage Delivery for connected travel experiences.
23 September 2024, 16.00-17.00
“Retailing within Delivery”
Register at T2RL to join.
Defining Delivery in an OOSD world
The aviation industry is undergoing a profound transformation, with the shift from operation-centric Departure Control Systems (DCS) to commercially focused Delivery Management at its core. At Ink, we are at the forefront of this transition, advocating for the early implementation of delivery processes to fully harness the potential of the OOSD model. Our role as an Innovation Partner of T2RL on Delivery underscores our commitment to driving innovation in this space.
Our CEO, Shawn Richards, will deliver a keynote titled "The evolution of DCS for offer order." This session will delve into the transition from traditional DCS to a more commercially focused delivery management system. Shawn will share insights from our extensive experience processing over one million orders, highlighting the practical benefits and challenges of this evolution.
25 September 2024, 11:55 am to 12:15 pm
"The evolution of DCS for Offer Order"
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Delivery beyond the DCS
In addition to the workshop and keynote, we will also share our vision at a panel discussion, "Delivery – beyond the DCS". This session will explore the evolving role of Delivery in an OOSD world, questioning whether it will remain a subset of Order Management or emerge as a commercial system in its own right. The panel will include industry leaders like Rosario Phillips from LATAM, Jeff Jones from Southwest Airlines, and Ian Tunnacliffe from T2RL, alongside our Chief Information Officer, Victor Alzate.
25 September 2024, 12:35–13:15
"Delivery – beyond the DCS"
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Join us in defining Delivery
Ahead of the T2RLEngage 2024 conference, Ink releases its latest research, "Delivery in an Order Management World." This whitepaper explores the transition to the Offer-Order-Settle-Deliver model and defines modern delivery management systems for airlines. Delve into the benefits of adopting this approach earlier and discover how it can raise the bar for operational and financial performance.
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