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Connect passenger journeys with Ink.
Check-in and boarding made simple.
Keep passengers happy. Use the technology to automate as much of the check-in process as your airline wants.
Our Departure Control System manages passenger services in real-time from any location and device.
Feature-rich and tailored for all your customer agents' needs
Over the years, Ink DCS has evolved with thousands features. The community development model ensures our customers benefit from ongoing updates.
Unified interface
Boost agent productivity with a streamlined, single-screen workflow.
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Data intelligence
Visualise all data or export it to your MIS/BIS systems.
Multi-sector seat plans
Access real-time downline seat plans during IATCI.
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Flexible printing options
Print effortlessly to AEA airport, mobile, or Windows printers.
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Custom authentication
Authenticate users with federated Single Sign-On (SSO).
Integrated messaging
Communicate without the need for separate TypeB messaging clients.
No record–No problem
Easily add NOREC/GOSHO passengers to support flexible workflows.
Point & Click simplicity
Enjoy intuitive, code-free navigation that works perfectly with touchscreens.
Passenger services are no longer confined to fixed desks
With Ink Touch, agents can handle check-ins, issue boarding passes, and print bag tags. Whether it's a desktop, tablet, or a smartphone, Ink Touch delivers real-time passenger handling from anywhere.
Retrieve seats, collect APIS, and check in passengers in just six seconds.
The most advanced passenger handling mobile suite for agents
Ink Touch is modular in design. These powerful modules give agents all of the functionality and features for which they traditionally turn to desktop software. Everything they need to process passengers and control flights is in the palms of their hands.
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1. Check-in
Every vital check-in function including tag printing, seat plans and ID scanning.
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2. Baggage Reconciliation
Become IATA 753 compliant and track baggage.
3. Boarding
Board passengers with just a smartphone. Instantly add boarding capacity.
4. Gate Tags
Bring order to chaos at your gates. Stop writing manual tags.
5. Turnarounds
Optimise the turnaround process while gathering millions of data points.
6. Flight Control
Do all flight-level functions, including changing aircraft, from anywhere.
7. Security
Validate passengers with paper and mobile passes going from landside to airside.
8. Vouchers
Print vouchers for disrupted passenger journeys, backed up by reports.
“Ink Cloud and mobile systems allow experimenting before the technology is mainstream or even accepted. It allows us to orchestrate behaviours and simply do more.”
Patris Nicolas Tardieu, Director of IT and Business Intelligence
Web apps
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Mobile apps
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Sell better and faster than ever before.
Turn the check-in process into a revenue driver. Ink’s DCS integrates with ancillary services, enabling passengers to add extra.
- Collect payment for extra bags, seat upgrades and more—all during check-in.
- Earn revenue from your baggage policy: get paid for extra and oversized bags at the gate.
- Sync payments back to your Revenue Management System.
Always on, no matter what
Disruptions happen. Be always prepared. With a Disaster Recovery System, Ink DRS, your check-in operations remain uninterrupted even when the unexpected happens.
- Automatic failover: Rapid response to system outages, minimising downtime.
- Cloud-secured backup.
- Complete continuity for check-in services.
Improve safety with automation
Precision matters when it comes to flight safety. Whether handling one flight or an entire fleet, use Ink Load Control.
Ink’s Load Control automates weight and balance calculations, ensuring each flight is both safe and compliant.
Improve safety with automated load sheet calculations and direct integration with your DCS.
Automation reduces human error, and minimises delays.
Ecosystem that connects
passengers handled annually
airports connected to Ink systems
carriers set up in the system
We handle the complexity, you focus on service
Let us take care of system integration and implementation so you can focus on customer relationships. Our team ensures a smooth transition, providing operational resilience.
Rely on our expertise
We manage the entire implementation process.
Step-by-step agent guidance
Ensure your staff is supported at every stage.
Improve customer interaction
Provide exceptional service without worrying about technical hurdles.
Talk to us about optimising your operations
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