We orchestrate
and simplify travel

Image of Ink Innovations headquarters in Alicante, Spain.

Travel can be complicated
Ink makes it effortless

OUR VISION

Our team partners with airlines and airports to reengineer the legacy processes that complicate journeys.

OUR MISSION

Our mission is to use technology to transform guest experience. We work with airlines and airports as thought partners. Innovating with us is distinctly different to working with large incumbents or smaller companies without the same breadth of ecosystem, depth of experience or attitude to experimentation. Neither we nor our customers get everything right. Over two decades, we've always forged long term relationships built on trust.

OUR FOOTPRINT
58M+
passenger processed per year
428
airports across 114 countries
400K+
flights handled annually
184
airlines moving passengers across networks
WHY INK

What our customers
say about us

Airlines rely on us to develop and run mission-critical systems. We help to break free from legacy infrastructure and gain freedom from incumbents.

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OUR JOURNEY

From solution provider
to innovation partner

2003

Janet and Shawn Richards founded Ink in the UK, initially developing a web-based departure control system for Menzies Aviation.

2006

Handled our first flights in Brisbane, Australia, for Menzies Aviation.

2011

Reincorporated in Spain, expanded into Colombia, partnered with Copenhagen Airport, Jet2.com, and others.

2018

Teamed up with Radixx to provide the technology behind RadixxGo before their acquisition by Sabre.

2020

Pivoted during the pandemic to health tech, digital identity, and blockchain software.

2021

Opened our Serbian office to bolster support and grew our development, design, and project management teams by 65%.

2025

Exploring new models; launching the first service delivery platform for the first digitally native airline, Riyadh Air.

“Our strategy is to build new relationships with hybrid and full service carriers that want to innovate at speed.”

LEADERSHIP
On a mission to make advanced travel technology commonplace.
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Shawn Richards
Co-founder & Chief Executive Officer
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Janet Richards
Co-founder & Chief Commercial Officer
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Victor Alzate
Chief Product Officer
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Blaine Powell
Chief Sales Officer
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Elena Popova
Chief Marketing Officer
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Funsho Salawu
Chief Operating Officer
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Oliver Wigdahl
Chief Strategy Officer
TEAM
100+ professionals from 18 countries:
We came from global technology and airline leaders.

Become a part of the team

We’re looking for people who care deeply about travel and want to change it for the better.

CONTACT HR TEAM