Go mobile.
Serve passengers anywhere.
Ink Touch is a mobile passenger services app for check-in, document checks, boarding and disruption care.
At a glance
Proven on mobile.
First to put departure control in your hand.
In 2012, Ink Innovation introduced Ink Touch, the first departure control app built for mobile devices. Today it runs full passenger handling operations on mobile, so agents manage check-in, boarding and disruption care wherever passengers are.
services in live operations
in use
Less hardware.
Same control.
Replace banks of fixed desks and PCs with mobile devices and compact printers.
Core departure flows,
in one mobile app
Ink Touch consolidates key departure control tasks into a single mobile experience, eliminating the need for agents to switch between tools.
Ink Check-in
Ink Tag on Demand
Ink Boarding
Ink Doc Check
Ink Gate Tags
Ink Ancillaries
Ink Vouchers
Request access
Simplifying processes
Turn complex airport tasks into one clear flow for staff and passengers.
Upsell anywhere.
Increase revenues.
Ancillaries sold on the spot.
Ink Ancillaries module lets agents sell extra bags, upgrades and other services wherever they are helping passengers; charges are calculated automatically using your rules and recorded for reconciliation and revenue management.
Take service to
passengers, not desks.
Let passengers see the difference in how they are treated.
Built for every environment
Ink Touch is designed for airports and airlines that need flexible ways to serve passengers.
Primary operation
Run core check-in and boarding at constrained airports where adding desks is not an option.
Queue relief and overflow
Deploy roaming agents when queues spike, then redeploy those devices to gates or arrivals once the peak pressure has dropped.
Remote and temporary locations
Set up pop-up stations at remote stands, off-airport locations, or temporary facilities without the need for kiosks or counters.
Disruption and contingency
Continue processing during construction, outages, or system incidents when fixed infrastructure is constrained.
Built for systems and teams
Ink Touch fits into your current host and middleware, with the availability and ease of use needed on the day of operation.
Why airlines and airports choose Ink Touch
Fully mobile operations at LaGuardia
“Operating from LaGuardia’s Marine Air Terminal requires speed, adaptability, and smart use of space. Ink’s mobile platform empowers our team to move seamlessly through the terminal, supporting passengers wherever they are…”
Operations backup and queue relief at JFK Terminal One
“Before Ink, we had no real backup. If a system went down, operations stopped.”
Ready to take passenger services mobile?
Ink Touch helps airlines, airports and ground handlers cut queues, reduce their dependence on fixed infrastructure and give agents the freedom to serve passengers wherever they are.
