From bootstraps to biometrics

Bychance Magazine takes a close look at how Ink Innovation has grown from a bootstrapped startup in 2003 into a platform supporting airlines and airports worldwide, and where the company is heading next.

There was more to the conversation than the magazine could fit.

Bychance: From your vantage point, where will the greatest disruption come from in airline/airport ecosystems by 2030 — insiders, startups, ecosystem platforms, or regulatory change?

Shawn Richards, CEO & Co-founder at Ink: AI and the automation of tasks will rewrite every repeatable process. Its speed of movement is largely constrained by aviation's willingness to embrace it and investment in a range of startups and scale-ups.

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The feature covers Ink's approach to biometrics, digital identity, AI-driven automation, and its landmark partnership with Riyadh Air to build the world's first service delivery platform for a digitally native airline.