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The recent trial with TUI fly proved the effectiveness of Ink’s mobile solutions in increasing passenger handling capacity by up to 35% across multiple airports.
The aviation industry has faced significant challenges in handling the increasing passenger traffic with reduced staffing, leading to longer wait times and decreased customer satisfaction. In a recent trial with TUI fly across multiple airports, Ink’s mobile solutions have proven to be a game-changer by increasing passenger handling capacity by up to 35% in five days. The pilot project has led to reduced wait times at check-in and more efficient use of self-service bag drop.
During the trial, we received positive feedback from TUI fly passengers, who were impressed by the effectiveness of the Ink Touch solution. One passenger was grateful that TUI rep printed their boarding pass, saving them the hassle of queueing at a desk. Another noted:
“I'm really impressed by the technology - a TUI agent checked my family in on the spot, in no time!”
If you're curious about how long it had taken to redesign the process and achieve such results, watch the video below.
Take advantage of the opportunity to optimise your passenger handling capacity and provide your customers with an outstanding experience. Contact us today to learn more about how our Ink technology can help your airline.
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