Modernise service delivery. At your own pace.
Aura - the first enterprise-scale intelligent platform for airline service delivery.
Value across business domains
Aura reimagines how airlines interact with people, replacing legacy systems, platforms, and components.
Commercial value
Bring retailing into delivery: activate ancillaries without PSS dependency, and take payments at every touchpoint, not just at booking.
Operational capabilities
Give one operational view of the order: front-line staff see the full order, not a partial PNR, so issues resolve faster with real-time status.
IT strategy execution
Support modular adoption with a PSS-agnostic architecture — any PSS, any OMS — and open APIs that keep your data and your architecture in your own hands.
Built on operational DCS heritage, proven with live Order-native delivery.
Elevate service delivery, starting today.
Whether you need an advanced DCS today, selected capabilities around your current stack, or a progressive move towards Order-native delivery.
Modern DCS, or a new airline
Modern technology for day-to-day operations — simple to deploy, flexible enough to grow, without locking in tomorrow's architecture.
Selective modernisation
Introduce digital, retailing or servicing capabilities around your current stack — and create value before a broader transformation is required.
OOSD transformation
The operational layer between your Order ecosystem and real-world execution — capabilities move forward while legacy dependencies stay put.
The capabilities to modernise airlines' Delivery
Support check-in, boarding, baggage and government processes across agent, mobile and self-service channels, including off-airport scenarios, without waiting on a full DCS replacement.
Ready to fly
Check-in, boarding, seating and baggage, in one connected flow.
Ground operations
Ramp, turnaround, load control, baggage managmeent, kept on schedule.
Identity management
Biometrics and Digital ID, built with secure credential storage.
Retailing
Selling, servicing and recovering revenue, at every touchpoint.
Touchpoints
App, kiosk and web check-in, bag drop and self-boarding gate.
Disruption management
Recovery, rebooking and passenger communication, together.
Turn existing footprint into a sales channel
Deliver experience across digital, agent and self-service
One record, one set of rules, every channel.
Serve passengers wherever they choose to be served
One hardware line for every position in the terminal.
Modernise core delivery capabilities without replacing everything at once
Keep the turn on time
Centralised workstation management
Manage every check-in desk, boarding gate, and back-office position from one interface, with centralised application, network, and device configuration.
Operations that keep running
Keep airports moving when networks or upstream systems fail. Adding a Disaster Recovery System, Ink DRS, to your CUPPS, support continuity when primary systems go down.
Every device, fully managed
Passport readers, boarding pass scanners, bag tag printers, barcode readers — all managed through a single peripheral integration framework.
ISO 27001-aligned security architecture
Role-based access control, data encryption, and audit logging across user actions and system events help meet airline security requirements and airport compliance obligations without bespoke configuration.
Keep operations continuous
Disaster Recovery (DRS)
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IROPS
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Passenger communication
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Every passenger action, already measured
Because delivery runs as events rather than batch files, the measurement is a by-product of the operation, not a separate project.
Reports
Dashboards
Stay in control of your architecture
Cloud-native. PSS-agnostic: works with Sabre, Amadeus Altea, KIU, GO7, Avantik or any PSS, plus OMS and over 100 integrations.
Event-driven operations
Every passenger action publishes a real-time event to your webhook. No polling, no missed state changes.
OMS-independent delivery
NDC messaging for Order-native delivery, working with any OMS in your Offer and Order ecosystem.
Connected Interline
Through check-in with your interline partners, with EDIFACT, NDC, API and MCP adapters behind one hub.
Developer-ready integration
Open, documented endpoints with a full developer sandbox: simulate complete flights before any live traffic.
Proven in production
Check-in, boarding, load control, bag drop, ancillaries and lounge — all running natively on ONE Order, with Offer and Order Management.
Start small. Prove value.
Expand
Talk to the Ink team to design the working transition roadmap to deliver measurable value at each phase.