Success stories

See how airlines and airports transformed their operations with Ink.

Straight from the people who operate, and build with us

Portrait of Tony Douglas, CEO of Riyadh Air, in a blue suit and striped tie looking out a window.Circular text reading 'WATCH VIDEO' repeatedly in red letters on a white background.

Riyadh Air runs service delivery with Ink

The world's first digital native carrier selected Ink's Delivery Management System to run check-in, boarding, and airport operations natively within a ONE Order architecture.

Customer success

We don't just supply off-the-shelf system. We work closely with customers who want to innovate, designing and building solution that fits their specific environment.

JFK Terminal One
2023-2025
Steve Rowland
Executive Director

Before Ink, we had no real backup. If a system went down, operations stopped...With Ink DRS, we can keep moving passengers even while work is happening around us. It’s about resilience, yes, but also about agility.

Marabu Airlines
2024-2026
Johannes Haage
Senior Head of Operational Development & Strategy

Our vision is to connect all touchpoints in the customer journey...Having Ink as a provider of both DCS and web check-in allows Marabu to centralise data within a single system.

Nauru Airlines
2009
Thomas Bennett
Head of Ground Operations

The biggest opportunity in digital transformation is off-airport check-in. We do a lot of charters and conferences, and having the ability to check in at hotels or venues makes for a much more convenient experience. A digital boarding pass, baggage tracking — that's where the future is.

BermudAir
2023-2026
Adam Scott
Founder & CEO

We partner with Ink to introduce their ecosystem to our airline operations. Ink's technology is recognised as the perfect match for a new airline. As a newly launched company, it’s crucial for us to adopt flexible technology that can readily adapt to changing market demands.

Riyadh Air
2024-ongoing
Tony Douglas
CEO

Ink is a key partner to Riyadh Air as it continues to foster innovation at every step of the journey. As a like-minded tech innovator, it is an ideal collaborator as we aim to provide an outstanding digital experience.

Ink in action

AI-driven operations

AI handles the complexity at every touchpoint, from check-in to the boarding gate.

Mobile-first
passenger handling

Check-in, boarding, and baggage handling entirely from a mobile device.

Disaster Recovery

Passengers and operations are moving when things don't go to plan.

Delivering with Orders

Manage the full fulfilment lifecycle from order creation to boarding across legacy and ONE Order environments.

Trusted by airlines, airports, and ground handlers worldwide

Our customers operate across 85 countries using Ink ecosystem.

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