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Shawn Richards and Victor Alzate discuss how delivery is evolving beyond standard Departure Control Systems (DCS) to support Offer-Order transition and airline retailing.
Departure control is no longer enough
To meet the expectations of digitally-native travellers, delivery systems must evolve.
In this airline-only session, Shawn Richards, CEO, and Victor Alzate, Chief Product Officer, of Ink Innovation, discuss how DCS is evolving from legacy infrastructure to a modular, API-driven layer that enables retailing and better servicing in an Offer-Order world.
What’s inside:
- How DCS is adapting to support Offer & Order
- Why modular architecture matters more
- What future-ready delivery looks like in practice
Full video available to airline professionals.